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Fundamentals of New UX Research Methods

Interactive Training Workshop

Curiosity Tank Logo Transparent - Insight Platforms

An introduction from your workshop leader, Michele Ronsen

Why join this workshop?

User Experience Research is growing quickly.

This hands-on, highly interactive workshop will inspire you to apply UXR best practices and approaches to your own projects to improve impact and engagement.

  • See user research in action and how it applies to much more than software development
  • Understand how manufacturers, educational institutions, hospitality industries, service providers and public bodies apply UX research
  • Get inspired to apply new UX research approaches and techniques to improve impact and engagement in your future research studies.
  • Compare the similarities and differences between user research and market research
  • Recognise UX research methods common to qualitative market research
  • Gain confidence to use key UX research terminologies properly
  • Identify the proper UX research method for common questions

User research skills are in high demand.

Learn the basics so you don't get left behind.

Who is this workshop for?

Qual & Quant Market Researchers

Insight Managers & Planners

Product & Brand Managers

This workshop will help Market Researchers, Insight Managers, Product Managers, Brand Managers or anyone else who wants to ...

  • Build confidence in UX methods
  • Find inspiration for applying UX research to market research
  • Leverage UX philosophies and approaches
  • Move more quickly and iteratively
  • Explore a transition into UX research
  • Broaden their offering to include user research
  • Know when to use different UX methods
  • Better understand the terms professional UX researchers use

What will you learn?

By the end of this training workshop, you will be familiar key user research frameworks; know the range of available methods and tools;  and be able to apply your learning to practical situations

Generative vs Evaluative

Moderated vs Unmoderated

Listening vs Observing

User Research Methods Framework - adapted - Insight Platforms

What is the workshop format?

Receive expert tuition and participate in hands-on activities and a robust Q&A.

Take away tools and templates you can apply immediately.

Expert Instruction

The workshop will be led by a Silicon Valley expert in user research and user research education, Michele Ronsen

Group Discussion

Take part in interactive activities and ask questions in a live Q&A with the course tutor and fellow students

Course materials

Tools and templates including: UX Research Question Bank;
How Do I Research ___? decision tree; further learning resources and recommendations

Who is the course tutor?

Michele Ronsen

Founder, Curiosity Tank

Michele Ronsen is user research executive, coach and educator with more than 5,000 hours of adult design and user research teaching expertise in academic institutions.

She teaches design and user research to people around the world. Her classes, corporate trainings and workshops, are inspired by working with Fortune 500s and start-ups for more than twenty years.

In 2010, Michele founded Ronsen Consulting, a design and strategy firm specialising in human-centred research, design development and hands-on learning programs. Ten years later, she established Curiosity Tank with the goal of helping more people ask better questions in order to make confident decisions.

In addition to consulting and teaching, Michele designs and facilitates sprints, innovation workshops, curricula and other design and user research programming.

Clients include: Slack, Blue Shield of California, UC Berkeley, the California College of the Arts, the Academy of Art University, General Assembly, Facebook, Zillow, Xero, Gusto, Invisalign, Toyota, Autodesk, BNP Paribas, Microsoft, Square, The Ministry of Thailand and more.

Learn more at Curiosity Tank and on LinkedIn.

Michele Ronsen Curiosity Tank
Curiosity Tank Logo - Insight Platforms

Feedback from Previous Curiosity Tank Workshops

"The class was amazing! I really appreciate the depth and interactivity. The best part is your policy of being an "open book". The opportunity to ask questions about your opinion and experience is so incredibly valuable."

ANNIE E.

"I feel happy, excited and relieved that I am now more equipped with more research tools for facilitating great user interviews, especially with how to implement scenarios and tasks and understanding more about Bias! I cannot wait to pilot more and also I cannot wait for the thematic analysis portion!"

JR. P

"This was a very complete series. While I certainly don't know everything, I feel like I know enough to feel confident about running a project and doing this on an ongoing basis in our organization."

LAURA B

"[I] felt like I was able to connect the dots more; I'm better understanding the protocols and processes of interviews, the do's and don'ts. It was an exciting set of classes, really enjoyed the discussions happening"

SADIE S.

"The class work, discussions, examples, and templates have been tremendous… The learning overall provides valuable information and training needed to be a professional in the user experience industry."

DERRICK M.

Your class drastically improved the quality of my last interview. I really couldn't appreciate many of the principles and I tried them and saw them work. Thank you!

CHRIS A.

"I just completed Michele's 5 course series titled 'Ask Like a Pro' and can attest to the quality, passion and wealth of experience that she brings to her classes."

CRYSTINA H.

"The Ask Like a Pro series has definitely exceeded my expectations...and the bar was pretty high since I'd already had a few classes with you :)"

BECCA R.

"I feel reinforced, reassured and reinvigorated. Listening to you made me once more realise how much I love UX / Design Research and its process, tactics and tools. My career transition was so worth it."

LILIANA L.

Curiosity Tank Clients 

Frequently Asked Questions

Anyone who wants to build skills and confidence in user research methods: market researchers, product managers, designers, consultants - anyone!

Workshops take place periodically throughout the year. Please use the form below to make an enquiry about dates.  

The course cost is £295. 

Yes, we offer discounts of 20% if there are several participants from the same organisation.

Please contact us using the form below and we will arrange the registrations at the discounted rate.

The course is being led by Michele Ronsen of Curiosity Tank.  

The course is curated and hosted by Insight Platforms, which is a trading name of What Next Strategy & Planning Ltd.

Please use the form below to send an enquiry.

Enquire about this Course

This course takes place every few months;  private sessions for teams are also available.

Please use this form to enquire about course dates, book a custom session for your team or ask any other questions you have.

By submitting an enquiry, you agree to share your information with Insight Platforms (see Privacy Policy here) and Curiosity Tank (see Privacy Policy here).

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