Essentials of User Experience Research
Learn the basics of product research with users
With clear principles, relevant examples and useful tips, this course will teach you:
What UX research is for
The key features of UX research, and how it differs from market research in purpose, application and ways of working
Qualitative user research
Essential methods for qualitative user understanding, including observation, interviews and usability testing
Quantitative UX & analytics
The key approaches to data-driven user insights, including feedback surveys, web / app analytics and biometric methods
This course is for anyone who wants to learn the basics of UX research: researchers, marketers, product managers, data analysts and anyone else
COURSE INSTRUCTOR
Mike Stevens
Consultant at What Next Strategy & Founder, Insight Platforms
Mike has over 20 years’ research experience in an eclectic mix of disciplines, categories and locations.
He has moderated focus groups with billionaires in Dubai, interviewed process engineers in Scandinavian paper mills and tested ice cream websites with vegans.
His courses combine practical knowledge, useful tips and a strong focus on the basics – without getting lost in the detail.
His website, Insight Platforms, is the leading directory, events and e-learning resource for digital research methods and tools.
Enrol
£99
12 months’ course access from date of enrolment
Individual Enrolment
Standard course price £99
Buy and take this course yourself
Multiple / Team Enrolment
Savings of 20% – 33%
Buy multiple courses
Buy on behalf of team members
Frequently Asked Questions
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Course Reviews
Clear starting point on your UX research journey
This is such a useful resource, thank you Mike. It took me through the basics and in particular the different terms we all hear in the UX world. But this also gave me lots to go away and investigate further e.g. I’ve intrigued by the repositories you mentioned. A great course that I’m sure I’ll keep coming back to. Thanks again.
Ensuring UX skills/knowledge is up-to-date
I am a very experienced MR professional – I wanted to ensure my UX knowledge was up-to-date with the evolving UX landscape and found this to be very useful and easily accessible/applicable.
Clear & Easy
This is a really nice comprehensive, yet easy to digest, overview of UXR. Well put together and with clear distinction between the different methods and outputs. Well done!