About this Course
What’s in the course
This course covers 8 different categories of research technology spanning surveys, UX, CX, qualitative and more.
Full of examples and case studies, it also covers key market dynamics such as the expectations of investors, new distribution channels, deflationary pressures and the convergence of different disciplines.
Who this course is for
This course is for anyone who builds, buys or uses research technology: software firms, agencies, enterprise teams, consultancies, freelancers.
What you will learn
Topics you will cover
Instructor
Mike Stevens
Founder, Insight Platforms and What Next Strategy & Planning
Mike is a leading consultant and publisher at the intersection of technology, research and analytics.
He has over 20 years’ experience in agencies, software and consulting firms including Kantar, Alida (formerly Vision Critical) and KAE: Marketing Intelligence.
He works with research teams, technology companies and agencies to help them build skills, choose partners and plan for change.
His website, Insight Platforms, is the leading directory, events and e-learning resource for digital research methods and tools.

This course provides a fascinating overview of the current consumer research technology landscape and its direction of travel. Mike breaks down the landscape into categories and gives clear explanations for the different use cases of technology within consumer research. I found the lessons exploring the landscape from a trend/business model perspective particularly interesting.