Course Terms and Conditions

Terms & Conditions for the Purchase of Online Courses

These terms and conditions apply to Services provided through Insight Platforms, a service operated by What Next Strategy & Planning Ltd (company number 10588382) whose registered office is at The Port House, Port Solent Marina, Portsmouth, Hampshire, PO6 4TH and whose VAT number is 918160136 (“Insight Platforms” or “we” or “us”).

These terms and conditions are in addition to the website Terms of Use and apply to the sale of any Online Course and/or E-Books.

Please read these terms and conditions carefully before purchasing an Online Course and/or Digital Content and print off a copy for your records.

If there is any conflict between our Terms of Use and these terms and conditions and then the conflict shall be resolved by applying the following order of priority: Course Specific Terms and Conditions;
Website Terms of Use.
By making a purchase via our website, you agree to the terms of this agreement which will bind you.  If you do not agree to these terms and conditions you must cease to continue to purchase any Services from us.

1. Definitions

“Author” is the creator and rights owner of an E-Book. Internal Authors are employed by Insight Platforms; External Authors are third parties contracted to provide E-Books through Insight Platforms.

“Course Materials” means the information provided by Insight Platforms to accompany a course provided as part of the Services in electronic form.

“E-Book” is short for “electronic book”, a digital publication that can be read on a computer, e-reader, or other electronic device.

“Fees” means the fees paid by you to Insight Platforms for the Services.

“Instructor” is a subject matter expert responsible for creating and delivering the Course Materials. Internal Instructors are employed by Insight Platforms; External Instructors are third parties contracted to provide Course Materials through Insight Platforms.

“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.

“Live Course” is an online course delivered live by an Instructor with lessons at pre-arranged times.

“On-Demand Course” is an online course accessed through the Insight Platforms Learning Management System with lessons

“Online Course” means the delivery by us of an online course through which you access course materials remotely. Online Courses may be Live or On-Demand.

“Learning Management System” (LMS) is a software program used to access On-Demand Courses.

“Services” means the provision of the Online Course and/or the Course Materials and/or the Ebook together with such other services as agreed from time to time and purchased by you through the Website.

“Website” means

“You” means the individual purchasing the Services.

2. The Services

2.1. A description of the Services together with the dates on which the Services will begin are available on our Website.  We will provide the Services with reasonable care and skill in accordance with the description set out on the Website.

2.2. We reserve the right to vary or withdraw any of the Services described on the Website without notice.

2.3 We expect you to confirm that the Services you are purchasing will meet your needs.  We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.

3. Ordering Services

3.1. In order to purchase any of the Services on-line you must register for an account with us via the Website.  If you already have an account with us you can log into your account using your email address and password.

3.2. When you place an order for a Service you are offering to purchase the Services on these terms and conditions.  We reserve the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause 3.4 below.

3.3. Following receipt by us of your order for Services via the Website you will receive confirmation of your order by email.

3.4. A legally binding agreement between us and you shall come into existence when we have:

(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and

(b) received payment of the relevant Fees from you in accordance with clause 5 below.

4. Cancellation and Variation

4.1. Subject to clause 4.2 below, where we have accepted / confirmed the Services being purchased by you and formed a legally binding agreement with you in accordance with clause 3.4 above, then you are permitted within 14 working days starting on the day after the date we have concluded our agreement in accordance with clause 3.4, to cancel your purchase of the Services.

4.2. If you have purchased an On-Demand Course or E-Book and have already accessed or downloaded all or part of the Online Course or E-Book, then you shall have no right to cancel your order.

4.3. Notwithstanding clause 4.1 there is no other right to cancel or vary your purchase of Services and any other cancellation and / or variation of course dates will be at the entire discretion of Insight Platforms.

5. Fees

5.1. The Fees for the Services shall be as set out on the Website at the time you placed an order for them.

5.2. Unless otherwise specified at the time you purchase the Services, the Fees are exclusive of VAT or other local taxes. Any further costs for Course Materials payable  by you will be set out in the Website prior to your purchase of the Services.

5.4. Fees for the Service selected by you on the Website shall be debited from your credit / debit card at the time of purchase.  Fees must be paid in full prior to you attending or accessing any Online Course.

6. Liability

6.1. Although Insight Platforms aims to provide the Services to the highest standards of the industry, neither it, nor its Instructors accept any liability for (i) any inaccuracy or misleading information provided in the E-Books or Course Materials and any reliance by Client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

6.2. Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services.  Subject to clause 6.5 no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).

6.3. Subject to clause 6.5 below, Insight Platforms’ total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant Online Course or E-Book in relation to which a dispute has arisen.

6.4. No claim may be brought more than six months after the last date on which the Services concerned have finished or ceased to be provided by us.

7. Intellectual Property

7.1. All Intellectual Property Rights in the Course Materials, Online Courses, E-Books and the speeches made by Instructors are, and remain, the intellectual property of Insight Platforms or its Instructors.

7.2. You are not authorised to:-

(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials or E-Books without prior written permission;

(iii) use the Course Materials or E-Books in the provision of any other course or training whether given by us or any third party trainer;

(iv) remove any copyright or other notice of Insight Platforms on the Course Materials;

(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Online Courses.

Breach by you of this clause 7.2 shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any Services, including but not limited to access to the Online Courses.

7.3. In consideration of the Fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the Course Materials for the sole purpose of completing the Online Course.

8. Assignment

Any Services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign these terms and conditions to any other company without prior notice to you.

9. Entire Agreement

These terms and conditions, together with the Website Terms of Use and are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us.  Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.

10. Force Majeure

Insight Platforms shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the Instructor’s family, illness of the Instructor, Government edict or regulation.

11. Assignment

We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.

12. Data Protection

12.1 The nature of the Services provided by us means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.

12.2 When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.

12.3 With your express consent when you complete the Registration Form, we may share your Data with Online Course Instructors so that they can communicate with you directly.

12.4 To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.

12.5. We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products.

12.6. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.

12.7. Insight Platforms endeavours to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on-line over the internet and will not hold us responsible for any breach of security.

13. Law and Jurisdiction

This Agreement is subject to English law and the parties submit to the exclusive jurisdiction of the English courts in connection with any dispute hereunder.

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