Bio :
Lisa is Executive Vice President - Innovation Services at KLC, where she helped develop the company’s co-creation methodology and community research team. She also leads a team of developers creating the company’s proprietary community platform and co-creation methodology, CrowdWeaving, which includes mobile app technologies.
Bio :
Specialized in the Customer Experience field for over 15 years. As a global program manager, I manage the B2B customer feedback program. Expertise in the areas of account level customer loyalty, persistence, forward-thinking, follow-through, creativity, and a focus on results is what I'm passionate about. Translating customer insights into actions...